In addition to providing Free SSL cerficiates, Free auto-scaling, etc. (which you will typically be charged for) the service will provide an anonymous point of contact that should simplify domain transfers, DNS changes, etc.
Below are the most common issues that we have seen.
We recommend that you your IzyCloud email as the point of contact. Not only this will solve the dependency problem but it will also allow you to automate tasks based on the email communications with the registrar. For example the domain registry system could use this mail box to send authotization codes in case you need to recover your credentials.
In addition, the IzyCloud emails have multi factor authentication which provides and additional layer of protection and security.
Your IzyMail address will have the following format:
Your IzyMail address is available in the Account Settings section of your IzyCloud dashboard.
Another common complaint that we hear often is that organizations get locked out of their registrar service.
Also you may find the contact info for the person but they may not be cooperating or responding to your requests.
If this approach fails, you are out of luck and would need to go through a dispute resolution process.
Dispute proceedings arising from alleged abusive registrations of domain names (for example, cybersquatting) may be initiated by a holder of trademark rights. The UDRP is a policy between a registrar and its customer and is included in registration agreements for all ICANN-accredited registrars.
You may follow this link for more information about the subject.